Meet your new patient coordinator.
Six capabilities Replyion does without training. An AI built for clinics that lose patients between WhatsApp and the booked consultation.
Fluent in seven, not just translating.
The agent detects the patient's language on the first message and stays in it. Not Google Translate. Native phrasing, local register, the right register for a clinic. Switches mid-conversation if the patient does — same thread, same context.
- —Detects the patient's language on the first message; stays in it
- —Native phrasing, not literal translation
- —Switches mid-conversation if the patient does — same thread, same context
“How long does an IVF cycle take?”
About 4 to 6 weeks from stim start to transfer. Want me to walk you through it?
“¿Aceptáis pacientes del extranjero?”
Sí, recibimos pacientes de toda Europa y Oriente Medio. ¿Desde dónde te desplazarías?
“كم تكلفة زراعة الشعر؟”
تبدأ من 2,200€ شامل الإقامة. هل تريد أن أشرح لك ما يشمل البديل؟
“FUE mi DHI mi daha iyi?”
İkisinin de yeri var. DHI daha az iz bırakır, FUE daha kalın saç hatları için. Norwood skalanız nedir?
“Sprechen Sie mit Versicherungen?”
Bei IVF im Ausland tragen die meisten gesetzlichen Kassen die Kosten nicht. Privat ist es teilweise möglich. Wollen Sie ein Detailgespräch?
“Vous proposez le don d'ovocytes?”
Oui, avec donneuses anonymes selon la loi espagnole. La consultation initiale est gratuite. Vous voulez réserver?
“Πόσο διαρκεί η αποκατάσταση μετά τη FUE?”
Δύο εβδομάδες για την πλήρη επούλωση. Θέλετε να σας στείλω τον οδηγό φροντίδας;
From message to confirmed slot, in seconds.
The agent reads your live Google Calendar, offers slots that respect your rest blocks and consultation durations, confirms when the patient picks one, and sends the confirmation plus a 24-hour reminder. Zero coordinator time.
- —Reads your live Google Calendar, never double-books
- —Respects rest blocks, lunch hours, surgery days
- —Reschedules and cancels without going through your team
- —24h reminder reduces no-shows by ~40% (industry baseline)
Asks the right questions, in the right order.
Replyion qualifies on the criteria your vertical actually needs — not a generic form. For IVF: age, diagnosis, prior cycles. For hair: Norwood scale, donor density, prior procedures. The lead profile builds itself in real time. Your team sees a ready-to-meet patient, not an inbox to triage.
- —Asks the right qualifiers for your vertical, in the right order
- —Builds a live profile your team sees in the dashboard
- —Estimates case value from your services and her answers
- —Routes high-value leads to a coordinator alert immediately
Knows when to step back.
Replyion is not a clinician and never pretends to be one. The agent has hardcoded triggers per vertical — OHSS markers, ectopic signs, severe bleeding, post-op infection, dosage questions. When any of these appear, the agent acknowledges the patient, says a human is coming, and stops responding clinically. Your team is notified in under sixty seconds, in the channel you choose.
- —Hardcoded triggers per vertical: OHSS, ectopic, severe bleeding, post-op infection, dosage questions
- —Acknowledges, says a human is coming, stops responding clinically
- —Routes to your team in the channel you choose, in under 60 seconds
- —Never gives medical advice — that's not the agent's job
I've been bleeding heavily since the transfer 3 days ago. Should I come in?
The agent stopped responding clinically. Coordinator notified via Slack 14 seconds after the message landed.
An executive brief, not a dashboard.
Every two weeks, an Opus 4.7 model reads every conversation from your clinic, scores them, and writes you a one-page narrative brief. What worked. Where you lost value. What to change. Every recommendation has a one-click apply button — your agent uses the change from the next message.
- —Opus 4.7 reads two weeks of conversations and writes
- —Narrative format — your gut goes “yes, that's what's happening”
- —Every recommendation has a one-click apply button
- —Verbatim patient quotes, ready for your ads and landing pages
A pattern: patients who asked about success rates by age above 38 stopped responding. The agent's answer is technically accurate, but tonally cold. I've drafted a warmer version below. One click to apply.
I hear you — that's a real concern at your age, and I want to be honest with you. Live birth rates with own eggs at 38+ are in the 12 to 18 percent range per cycle, depending on your AMH and antral count. Many patients in your position do two cycles or move to donor eggs. Want me to book a call with the doctor so she can look at your specific numbers?
One agent, three playbooks.
IVF, hair-restoration, and non-surgical aesthetic sound similar from the outside — all high-ticket, all multilingual, all run on WhatsApp. From the inside they're completely different conversations. Replyion has a separate vertical playbook for each. Tone, qualifiers, escalation rules — all of it shifts. Dental ships in 2026 H2.
- —Tone shifts by vertical — IVF is gentle, hair is straightforward, aesthetic is warm-clinical
- —Qualifying questions live in the playbook, not in your prompts
- —Escalation rules are vertical-specific
- —Dental playbook ships in 2026 H2
- —Age
- —Diagnosis
- —Prior cycles
- —Partner status
- —OHSS markers
- —Ectopic signs
- —Severe bleeding
See it on a real conversation. Two minutes. No signup.
The four live demos run on the same agent runtime your clinic would. Pick a vertical, talk to it. If you like what you see, apply.